user_p1uwhl, We can look further into this with you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityNatalie
Official Employee
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939 Messages
1 day ago
Greetings, user_p1uwhl! Thanks for submitting a post regarding your ongoing issue with ESPN activation. We appreciate you troubleshooting with us in the previous thread from https://forums.xfinity.com/conversations/getting-started/xfinity-espn-issue/6a6e239a624e538bcc602520. Are you able to screenshot what you are seeing from your end after you log in to https://www.xfinity.com/yoursubscriptions?
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EG
Expert
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119.7K Messages
5 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section.
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