2 Messages

Sunday, March 30th, 2025 5:01 PM

XFINITY [Edited]

Upgraded our plan to $95 a month and it literally got worse. It’s so bad I can’t even submit a bad review on their own site. Where do I go from here other than canceling my plan as a whole?

Official Employee

 • 

1.9K Messages

7 days ago

user_r319vx Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to take a look at your account and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

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