Visitor
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1 Message
Xfinity DVR box reads “cast”
We had a big storm here yesterday and now we have no cable. Our DVR box in the living room reads “cast” and our modem is blinking orange. We have tried, unsuccessfully, to call Xfinity for assistance. They can’t even send a tech out until 8 days from now. Any suggestions?
CCAbbie
Problem Solver
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1.4K Messages
3 years ago
@user_ed13ed Oh no! That is a long way out for a tech when your services are down. I would like to get your account pulled up, and see what we can do to help.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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