U

Visitor

 • 

3 Messages

Wednesday, August 28th, 2024 7:29 PM

Closed

Xfinity Device Transfer

Hi,

I currently have an iPhone 14 Pro from Xfinity that I’ve used for the past two years, and now it’s unlocked. I’d like to do two things:

 1. Give this device to my mother in India, so she can use it with her own SIM card.
 2. Get a new device (after the next iPhone release). In the meantime, I’d like to use my Android phone (preferably my OnePlus or Pixel).

Could you help me with the following:
Transfer my Xfinity number to my Pixel device until I purchase the new iPhone, which will likely be in the first week of November.

Thank you!

Official Employee

 • 

2.4K Messages

11 months ago

 

user_432f6f Thanks for posting on our community forums. We can help. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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