U

Wednesday, March 26th, 2025 9:33 PM

Xfinity Destroyed Sprinkler System

On 3-20-25 Xfinity came to my neighborhood to lay cable, and did significant damage to my lawn and cut my sprinkler pipe. I spoke to the crew manager and he said he'd send someone back to fix it, but it's still a disaster. I would like it fixed asap, since I need to use my sprinkler system.

Official Employee

 • 

2.7K Messages

27 days ago

Hi there, user_ypslpd! Thank you for reaching out about your yard and sprinkler system. We are happy to further help and apologize that no one has come back out. We will get this situation turned around!

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

forum icon

New to the Community?

Start Here