Visitor

 • 

2 Messages

Tuesday, February 17th, 2026 10:16 PM

Xfinity Deals

The price of my 300 mbps, BYOE internet service just increased.

All of the deals I see seem to be only for new customers.

As an existing, long time customer, where can I find the deals available to me?

Thank you.

Oldest First
Selected Oldest First

Expert

 • 

116.1K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.2K Messages

2 hours ago

 

user_7c504e My team can definitely look into your account, and see what current promotions are available.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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