Xfinity Damaged Equipment

Baptista2015 Thank you for stopping in for help with this damaged pedestal. You can always report hazards using our report an issue process. You can check out this page here, so you are not waiting around for us if it is a safety issue. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.