Xfinity customer service number is a joke

I have called Xfinity numerous times regarding an issue I'm facing, yet each time I have encountered the same frustrating response from the automated system. Instead of connecting me to a representative, it insists on assuming that my call is about a service interruption in my area, a problem that was resolved shortly after I began calling. After attempting to ask a couple of relevant questions, the system abruptly ends the call, leaving me without the assistance I urgently need.

This new automated system is incredibly frustrating, and I find it to be disrespectful to customers who rely on effective support. It feels like Xfinity is cutting costs by operating with a reduced call center staff while consumers, like myself, are left spending valuable time and resources trying to address our concerns without any meaningful assistance. 

Given this frustrating experience, I am beginning to consider switching to AT&T as an alternative. It’s disappointing to feel that the customer experience has taken a back seat in favor of cost-cutting measures, and I hope that Xfinity will reconsider its approach to customer service in the future.