Xfinity Customer Service is the worst by a huge margin

I won't get into all of the details of our 7 week odyssey (so far- it's still going on) trying to get cable and internet connections into our town home because people won't believe it.  We made our first appointment to have a line run into our town home Dec. 30th 2025.  We were told the line had to be installed in two steps- one to bring the line to the town home and then another appointment to install the modem in the unit.  Since December 30th we have made 7 appointments.  There have been 6 no shows- no advance call to let us know and no follow up to apologize or reschedule.  One time a guy showed up and very diligently tried to find the line.  It turns out he had been sent to install everything inside the unit.  He eventually called his office when he realized the line had not been installed to the unit and was told that was scheduled for several days later.  He was annoyed since he can't do any work until the first step is done and had just wasted an hour of his time.  Our most recent no show was earlier this week.  We now have an appointment for next week for them not to show up or call to let us know.  We have pivoted to Starlink which took no time at all to set up and works great.  I would end it there, but our HOA fee includes Xfinity service so we still want to get it installed as a backup in case anyone is wondering why we haven't given up completely.  I'm 68 so I've had many, many customer service experiences in my life and nothing is anywhere close to how awful Xfinity is.  For those who have an option, I would recommend one of the Telcos or Starlink.  You will go out of your mind trying to deal with Xfinity.