Visitor

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1 Message

Monday, August 10th, 2026 4:35 PM

xfinity customer service [Edit]

Stores not open on Sunday and Monday, randomly canceling a service appointment with no notification.  Then no appointments available for days.  Customer service [Edit:Language] and there is no obvious escalation for complaints.

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Expert

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119.9K Messages

20 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.5K Messages

19 hours ago

 

user_pd7ca9  We appreciate you reaching out to us over our Community Forums. I'm sorry to hear the local Xfinity Store is closed when you need local assistance the most. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns. 

 

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