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user_03ji4j
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Monday, March 23rd, 2026 8:13 PM

Xfinity crew dig my lawn to install new cable line. Now my sprinkler is leaking.

Hi,

  I have Xfinity mobile and Internet connection.

my address is 376 holly landing way, st.Augustine, Fl 32092.

there was a maintenance done in my yard to hide the cable and now I see that there is a leak in sprinklers. It’s been few months since the maintenance was done but didn’t notice the sprinkler overflow as the sprinkler were not running due to winter. 

can we have someone take a look at it.

Question

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Updated 

11 hours ago

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XfinityThomasD

Official Employee

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11 hours ago

 

user_03ji4j Thank you for creating a post and for bringing this to my team's attention. We can create a ticket with our escalation team to investigate and reach out to you. We would need some information to create the ticket, so please send our team a direct message with your full name and address.

 

 

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
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  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
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