Xfinity construction department

Does anyone know how to contact the Xfinity construction department directly I've been trying to get them out here for two months to no avail. I recently bought a house and doing construction. I need a big green box moved from my front yard to another location. they've sent three text out here to do the job and all they've done is take pictures. The last guy that was out here told me I have to go speak to a manager in person which I did she told me to email her a picture of the box and where I wanna move it which I also did. I've heard no response. I've been a loyal customer for 20 years and this is how they treat me. anybody have the construction departments contact?

Responses

XfinityMartyR

Official Employee

•

2K Messages

5 months ago

user_gmjjhy Thanks for reaching out! Unfortunately, we don't have a way to provide a direct contact to our local construction team. However, we can check on the progress of your project, and see if we can provide any updates for you. Please send us a direct message.

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0

Customer Service

user_gmjjhy

Xfinity construction department

XfinityMartyR

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