Xfinity commercials on Xfinity Stream

For the past couple of weeks I have been subject to really awful commercials for Xfinity on Xfinity stream. I am shown three Xfinity commercials in a row on at least every other commercial break. As an Xfinity customer I am really feeling abused. Isn't it enough that I'm grossly overcharged, and charged for services that I do not use ( sports channels )? Seeing the commercials this frequently alone would be an issue, but these are so bad.

I'm seriously considering dropping all of my services with this company.

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XfinityQue

Official Employee

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628 Messages

3 hours ago

sadcustomer2, hello there and thanks for reaching out. I can understand your frustrations when it comes to seeing advertisements repeatedly. I feel like they can be targeting as well. I see the same commercials about certain medications making me question my life's decisions, ozempic, high blood sugar ones, and others that can be exhausting. Existing Xfinity customers may still see Xfinity promotional ads during breaks, but repeated playback of the same commercial can definitely impact the viewing experience. This happens with any company you'd obtain service through. Feedback like this is valuable and helps highlight where the ad experience may feel excessive. Do you have any other questions or concerns that I can help you with?

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sadcustomer2

Xfinity commercials on Xfinity Stream

XfinityQue

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