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1 Message

Friday, March 13th, 2026 4:38 PM

Xfinity cellular service

I live in Adams County, Pennsylvania, 17325, south-central Pennsylvania.  

When my Xfinity service shows "5G" it stops working. I have an Iphone 17 so it's not the phone.  It's the service.  Other people are having the same issues.  The "5G" is not working.  

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Official Employee

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3.2K Messages

9 days ago

@user_l2wksx

Thanks for reaching out to us, as an Xfinity mobile customer myself I understand your concerns. This link https://www.xfinity.com/learn/mobile/network-coverage is a great tool to verify the cellular coverage in your area.

 

What I do with my mobile coverage because I can get out of the area sometimes where I will lose my 5G connection so I keep my Wi-Fi on because with Xfinity mobile if you lose any type of connection for cellular it will connect to the millions of Wi-Fi hotspots in your area.

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