Xfinity Cancelled My Peacock Plan [Edited]

I signed up for Peacock November 2025 through Xfinity and today I no longer have access to watch shows and movies.

The subscription was supposed to be good for 2 years through Xfinity. Customer service was no help stating many different reasons for me not having access like me never having signed up or signing up through the wrong address. I have been watching Peacock through Xfinity this whole time. So how could I never have signed up? They were not accommodating and have made me want to change internet providers!! I have all the proof that I signed up within the 90 day period so it’s ridiculous that the are even lying like this. [Edited: "Solicitation"]