Same thing--but it came after I'd already met the guy at the appointed time. Who's minding the store? The guy who met with me had to ask 2 other people in the store for answers to my questions. I think you' might be lucky not to waste your time. EXCEPT that I did get answers to my questions, AND I had to have a physical meet because the person who tried to help me on the phone had an accent so thick I couldn't understand her. Frustrating for both of us Xfinity!!
XfinityAnthonyT
Official Employee
•
1K Messages
2 years ago
Hey there, sorry to hear that! Send a DM with your name and address to XFINITY SUPPORT and I can look into that for you!
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user_b42b86
1 Message
2 years ago
Same thing--but it came after I'd already met the guy at the appointed time. Who's minding the store? The guy who met with me had to ask 2 other people in the store for answers to my questions. I think you' might be lucky not to waste your time. EXCEPT that I did get answers to my questions, AND I had to have a physical meet because the person who tried to help me on the phone had an accent so thick I couldn't understand her. Frustrating for both of us Xfinity!!
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