1 Message
Xfinity canceled appointment
I just received a text that my appointment for this Saturday has been canceled. How do I go about rescheduling this appointment as it's near impossible to reach anyone at xfinity xfinity?
1 Message
I just received a text that my appointment for this Saturday has been canceled. How do I go about rescheduling this appointment as it's near impossible to reach anyone at xfinity xfinity?
XfinityAmira
Official Employee
•
4.2K Messages
2 years ago
Hello @Babytheboy! We appreciate you taking the time to reach out on our Forums, and we value you as a customer. My team is here to support you and would love to look into why the appointment was canceled, as well as get another appointment scheduled for you if needed.
In the meantime and for future reference, you can schedule tech appointments via the Xfinity App on your mobile device, or through the Xfinity.com website. Please follow this link https://www.xfinity.com/support/articles/schedule-repair-appointment, for more information.
Please send us a Direct Message for any further support needed with this. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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