Visitor
•
1 Message
Xfinity cable
By far the poorest service. I’m the cable consultants goes out. Customer service talks a very sweet talk, but the issue remains. Unfortunately this is the only cable option I have in my area! I was with Cox for 5 years, I never once had a problem.
EG
Expert
•
117.5K Messages
3 hours ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRichard
Official Employee
•
3.2K Messages
2 hours ago
Hi there, @user_chuf9m ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that your service is out. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0