Visitor
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1 Message
Xfinity cable removal
I have a cable running for my house to the pole and would like it removed. It’s hanging very low and it’s a bit of a hazard. How do I go about putting in a ticket to get that removed?
Visitor
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1 Message
I have a cable running for my house to the pole and would like it removed. It’s hanging very low and it’s a bit of a hazard. How do I go about putting in a ticket to get that removed?
XfinitySeth
Official Employee
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1.3K Messages
2 hours ago
Howdy user_fkhshl 👋 I appreciate you stopping by to let us know about the low hanging line connected to your home, and you're in the right place for help! We definitely have a process to take care of things like this, so if you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get started on it 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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