Xfinity cable across my aggregate driveway

user_o4gndr Thanks for creating a post. Normally, if a new pedestal or lock box is installed with a temporary line ran, our maintenance team would be assigned and scheduled to complete the work as soon as possible, though they are commonly provided a 2 week window, depending on other existing jobs or emergencies that may come up. Because it is a safety concern, we can report it to the local teams to help escalate making sure it is properly cared for. We would need some information to do so, so please send our team a direct message with your full name and address.

To send a Direct Message:

 

Ensure you are logged in

• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  • An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it.