U

Visitor

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12 Messages

Saturday, June 3rd, 2023 2:00 PM

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Xfinity Business Mobile reward offer

Hello. I signed up for Xfinity Business Mobile service on 1/30/23. It was under the BYOD offer with a $200 Visa card once per line. It is 6/3/23 and I still haven’t received my card and I can’t find any information on the incentive website. How can I escalate this?

Official Employee

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974 Messages

2 years ago

Hi there, @user_c8b49d, thank you for taking the time to reach out to us through our Xfinity Forums. I would be curious if I had $200.00 coming my way as well. To get started, please send us a direct message with your full name and the service address. 

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message

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