Hi there, user_d1e2bt! You are at the right place for help with getting your bills sent in the mail instead of digitally. We have you billing options at your fingertips in the Xfinity app.
1. Log in to the Xfinity app 2. Visit the Account tab 3. Select Bill details 4. Select Paperless billing to turn the option off
Once you opt out of paperless billing, you’ll receive a paper copy of your bill in the mail with your next billing cycle.
Please let me know if you get that option updated or if you have additional concerns.
XfinityRay
Official Employee
•
2.8K Messages
8 months ago
Hi there, user_d1e2bt! You are at the right place for help with getting your bills sent in the mail instead of digitally. We have you billing options at your fingertips in the Xfinity app.
1. Log in to the Xfinity app
2. Visit the Account tab
3. Select Bill details
4. Select Paperless billing to turn the option off
Once you opt out of paperless billing, you’ll receive a paper copy of your bill in the mail with your next billing cycle.
Please let me know if you get that option updated or if you have additional concerns.
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