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Xfinity Assistant will not let me schedule an appointment
I just signed up for Xfinity internet service and I am trying to get my cable modem to work. The light never gets to steady white. I went though Xfinity Assistant in the iPhone app and worked through the troubleshooting steps- twice. I get to the point where Xfinity Assistant says
Your modem is back online, however I am seeing another issue that requires someone to come take a look.
Schedule an appointmentNo thanks, I'll do it later
Schedule an appointment
Sorry, something went wrong. Please try again.
I keep clicking Schedule an appointment, and I keep getting the "Sorry" message.
How do I schedule an appointment? I'm stuck.
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