Visitor
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1 Message
Xfinity assistant Ai
No matter how much I try to connect to a live agent it’s impossible the assistant ai keeps telling me the same thing, to pick a question from the ones it shows me
Visitor
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1 Message
No matter how much I try to connect to a live agent it’s impossible the assistant ai keeps telling me the same thing, to pick a question from the ones it shows me
XfinityAdrienne
Official Employee
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2.3K Messages
3 hours ago
Good Morning, @user_g7u83n! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with attempting to connect with an agent, it certainly is not what we want for our customer. I would be more than happy to look into the details with you. Can you share with us some details of the concerns you are attempting to reach out to our team regarding?
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EG
Expert
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121.6K Messages
44 minutes ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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