Xfinity are Thieves

@XfinityOrlandoM​ I've chatted with them for the last 8 days. No results. The chat person once they can't help sents me to another chat representative that has to look at the previous chat to understand what's going on. This has been happening for the last 8 days hence the reason for my first post. I'm at the point to where I have to get someone this company will listen to because it's certainly not me which is a shame because I'm the paying customer.

@user_sqqc3b I understand your concern and I wish there was more we could do here in the residential side but we have no access to the Xfinity Now prepaid accounts, so you do need to reach out to them via https://www.xfinity.com/support/now

Hi there, user_hq1vtm! Thank you for reaching out about adding a channel. Some channels are bundled which helps to keep costs lower for our customers. I would be happy to look into the channel further and see what that would look like.

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