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Wednesday, August 14th, 2024

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Xfinity app won’t let me activate the xfi pod

I have been trying to activate my Xfi pod following the steps on the app. I click on “activate xfi pods” and then “get started” and then it takes me to a page that says “let’s try that again. Sorry we ran into a problem. Please try again or go back to the previous screen.” Trying again gets the same error message. I have deleted and re-installed the app and get the same message, restarted my phone and got the same message, and used the phone of another member of the household and got the same message. How do I get around the error on the app and install the pod?

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