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user_wutx1o
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Tuesday, April 1st, 2025 6:27 PM

Xfinity App Not Showing Wifi , Service, Security buttons

Xfinity App Not Showing Wifi , Service, Security buttons. Forgot to pay and my service was suspended. Paid as soon as i noticed. Then after all the buttons disappeared. I only have Overview and Account buttons.

Question

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Updated 

3 days ago

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EG

Expert

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109.5K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityVictor

Official Employee

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1.2K Messages

3 days ago

 

user_wutx1o Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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