cpupro's profile

Contributor

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56 Messages

Wednesday, June 3rd, 2026 11:00 AM

Xfinity Advanced Gateway (XB10)

I want to get this for my home. Currently using Xfinity Advanced Gateway (XB8). How do I get this process going, how long will it take to get one?

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Official Employee

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2.5K Messages

9 days ago

@cpupro Our team can help. We can review your account to confirm if its eligible for the XB10.
Can you please direct message me your first and last name along with your full service address so I can assist you further? To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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