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acez2003
1st Topic

3 Messages

Thursday, May 9th, 2024 12:48 PM

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xfinity 10G Internet

I've been having a difficult time recently trying to get to the gigabit pro team for 10G internet. Was wondering if anyone could help me out. 

Question

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Updated 

1 year ago

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2

0

Accepted Solution

XfinityKassie

Official Employee

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1.7K Messages

1 year ago

 

acez2003 Thank you for the DM! I look forward to working with you today! 

 

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XfinityKassie

Official Employee

 • 

1.7K Messages

1 year ago

 

acez2003 Good morning! Thank you for reaching out to our Community Forums Team. We are happy to assist you in getting the answers you need for our Gigabit Pro services. To begin, can you please send a Direct Message with your name and service address we will be working with today?
 
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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acez2003

3 Messages

@XfinityKassie​ Done! thank you so much

1 year ago

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acez2003

3 Messages

@XfinityKassie​ how long does it take for them to respond?

1 year ago

0

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