U

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Wednesday, January 4th, 2023 2:18 AM

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Xfinfity Cable Splitter Replacement...

Spent many hours troubleshooting a month-long intermittent Cable TV & Internet outage issue, and finally traced the problem to a bad (exterior) Xfinity 3-way cable splitter... if I take the bad splitter to an Xfinity store, will I be able to get a free replacement splitter? 

Accepted Solution

Problem Solver

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567 Messages

2 years ago

Thanks for posting this inquiry here on the forum! We're happy to see you've located the source of your trouble. We do indeed offer free splitters in store, so the experts there will be more than happy to provide you with one. Please let us know if you have any trouble. We're here to help!

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