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Thursday, September 5th, 2024 3:13 AM

XFi Router/Modem package missing or stolen

UPS told me the XFi router was delivered to my intended address today, however I wasn't able to find the package anywhere in the premises. I'm thinking someone may have stolen the package and need to know if I can get it replaced soon as I am moving in in 3 days and need wifi set up.

Official Employee

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1.6K Messages

3 months ago

 

user_ynnjg2 Thank you so much for making a post for help with your wifi router. We can of course report the one that was just delivered as lost/stolen and get a new one sent out to you that will arrive in a few days or you can stop into any Xfinity service center to pick up replacement equipment. 

 

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