Visitor
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1 Message
Xfi Pods not available
Hi there - I’ve been trying to buy Xfi Pods for a few months. I even talked to a customer service agent who said they were ordering them - but I never received them (nor was I charged). Are they still available and if so, how I can I order when the site always brings me this message?
EG
Expert
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108.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmira
Official Employee
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3.9K Messages
2 years ago
Hello @user_91c7f5! Thanks for taking the time to reach out to us on Forums. I'm sorry to hear about this xFi pod issue. My team is here to help and would like to further look into this on our end. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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