Visitor
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2 Messages
XFi Pods Needed
I upgraded to xFi complete in April. A few days later I get an email with the home assessment saying everything is fine. Today I do a speed test in my sons room and it comes back at 9 mbps. In the room with the router it’s 480+. How do I get the Xfi pods?
EG
Expert
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111.5K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCJoshua1
Problem Solver
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567 Messages
3 years ago
Thanks for letting us know about this! We certainly don't want you to have issues with your internet throughout your home. To ensure we're on the same page, has this issue been a concern only recently, or has this been the case since before the evaluation?
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user_2aa7ff
Visitor
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2 Messages
3 years ago
The issue had been a concern before upgrading - it was part of the reason we upgraded - but we just today did a speed test
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