CindyHaas's profile

New Poster


1 Message

Tue, Nov 24, 2020 9:00 AM

Xfi Pod Order update

Hi I would like an update on my Xfi Pod order  #495480685.  I was supposed to get one free with my plan upon installation and didn't get. Now got a note it's been delayed and my internet only works in one room of my house!



Official Employee


6.1K Messages

7 m ago

Hi @CindyHaas

Thanks for using the Xfinity Forum to get an update on your order. I'm sorry for the inconvenience the delay may be causing. I'd be happy to check your account to see if there's an update available. To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message. 

I am an Official Comcast Employee.
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