New Poster
•
1 Message
Xfi Pod Order update
Hi I would like an update on my Xfi Pod order #495480685. I was supposed to get one free with my plan upon installation and didn't get. Now got a note it's been delayed and my internet only works in one room of my house!
Responses
ComcastChe
Official Employee
•
6.1K Messages
7 m ago
Hi @CindyHaas,
Thanks for using the Xfinity Forum to get an update on your order. I'm sorry for the inconvenience the delay may be causing. I'd be happy to check your account to see if there's an update available. To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0