Kev6's profile

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3 Messages

Monday, July 3rd, 2023

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Xfi Gateway

I’m paying for a 400 megabyte plan but it useless because I’ve never been sent an xfi Gateway. How do you get one?

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Expert

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113.8K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.9K Messages

2 years ago

Hi @Kev6 Thanks for coming to our community for help! This is a great question! You can pick up a rental modem at any Xfinity retail store. I have a link here https://www.xfinity.com/local/store-offers. Would you prefer to pick up a modem or have us mail a modem to you?

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