Hello, @Moe10, I'm sorry about the delayed shipping. I will be more than happy to review your account and check your order. Do you have your tracking number by chance? Just send us a private message with your name and service address so we can start getting this ironed out. This link will show you how to send us a message. (https://comca.st/3ivtNPa) If you have never sent a PM there is some useful steps listed after selecting "How to Send a Private Message."
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
ComcastJosephB
Official Employee
•
326 Messages
5 m ago
Hello, @Moe10, I'm sorry about the delayed shipping. I will be more than happy to review your account and check your order. Do you have your tracking number by chance? Just send us a private message with your name and service address so we can start getting this ironed out. This link will show you how to send us a message. (https://comca.st/3ivtNPa) If you have never sent a PM there is some useful steps listed after selecting "How to Send a Private Message."
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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