Moe10's profile

New Poster

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1 Message

Thursday, January 7th, 2021 1:00 PM

Closed

Xfi complete

I recently upgraded to the xfi complete and I have not yet received the modem/router.

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Official Employee

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1.8K Messages

4 years ago

Hello, @Moe10, I'm sorry about the delayed shipping. I will be more than happy to review your account and check your order. Do you have your tracking number by chance? Just send us a private message with your name and service address so we can start getting this ironed out. This link will show you how to send us a message. (https://comca.st/3ivtNPa) If you have never sent a PM there is some useful steps listed after selecting "How to Send a Private Message." 

Visitor

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3 Messages

4 years ago

I have the same issue.  I upgraded approx a month ago and all I got was an email saying your wifi is great.  Nothing else.  Is this a scam?  I want to cancel the upgrade.

Administrator

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4.4K Messages

Hey, @dwmease! Thanks for reaching out to us. It looks like you replied to a super old thread. We will close this one now. Can you please start a new thread so we can further assist you?

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