SongOfTheWood's profile

Regular Visitor


1 Message

Mon, Jan 11, 2021 5:00 PM

xFi Complete

on jan 1st i tried to get XFi complete to have unlimited data, says my current Equipment Rental is cancelled but says nothing about if something is being sent or if i need to pick to up?

can anyone help



Official Employee


6.1K Messages

5 m ago

Hi @SongOfTheWood! Thanks for posting to the Xfinity Forum. I'm sorry for the inconvenience. I'd be happy to review your account and help get the necessary equipment shipped, or you can pick it up from your local service center.


Please send a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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