jmlagrod's profile

Regular Visitor


4 Messages

Fri, Aug 21, 2020 1:00 PM

Xfi Complete

Good afternoon. I have ordered XFI complete 3 times and no results. I get a confirmation number, but no e-mail regarding the status of the equipment being shipped. Can anyone help with this? Thanks



Official Employee


6.6K Messages

7 m ago

Hello jmlagrod. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and the status of your xFi Complete order. If you would like assistance, please send me a private message and include your full name and service address so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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