Visitor
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5 Messages
xFi complete upload speed upgrade 35 mbps -> 200 mbps
Hi, I upgraded to xFi complete to get the 200mbps upload speed upgrade per this article: https://corporate.comcast.com/press/releases/comcast-increasing-internet-speeds-and-launches-new-2-gig-speed-across-northeast and I received a message that our neighborhood has been upgraded.
I am still locked at 35 mbps upload. What needs to be done in order to receive the paid upgrade in speed to 200 mbps?
CCCrystal1
Problem Solver
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528 Messages
2 years ago
Hello! Please send me a private message with your full name and full service address. I can most definitely take a further look at this issue. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.
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