Visitor

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1 Message

Monday, February 9th, 2026 4:25 AM

XFi assessment

I am currently paying for XFI complete. I never received any WiFi extenders and I didn’t ever get my assessment results and I checked my SPAM folder and Inbox. 

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Expert

 • 

115.9K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

48 minutes ago

 

user_a35pbh Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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