Collieranna868's profile

New Poster

 • 

1 Message

Wednesday, August 5th, 2020 4:00 PM

Closed

XFi and pods

I just received my new xFi gateway and the only reason I got it is because I need to get the free pods. My kids share a room and they do not get wifi in there. I need this resolved ASAP as virtual school will be starting up and they need a designated space to do their online work. I need to find out if the automatic evaluation was done and how I go about getting the pods. I tried using the chat feature and that was a total waste of time. I then called and was put on hold as the person who answered knew absolutely nothing about the pods and told me I have to go into a physical store! So a technician can’t come to my house but I have to go to the store??? Mind you the one closest to me is closed, the closest one is about 30 mins away. And if most stores are closed I can just imagine how packed that one store will be! My rant is over but I am seriously considering switching providers if nobody can help

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here