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xFi Advanced Gateway (XB6) Rebooting Randomly
Hi,
I have an xFi Advance Gateway (XB6) that has worked without issue for about three years. For the past few days, the device has been powering off and restarting on its own. There have not been any obvious causes or ways to reproduce the issue consistently. What are some possible causes or places to start with troubleshooting this problem?
XfinityRichard
Official Employee
•
2K Messages
5 months ago
Hi there, @bnjmnplmscl Thank you so much for taking the time to reach out to us. I do apologize for the inconvenience you are experiencing with your modem consistently powering off and restarting, I can definitely see how frustrating that can be. Have you been experiencing any connectivity issues other than the modem restarting?-Richard
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