Visitor
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1 Message
X-Class
Is the X-Class available in my area?
If not, how do I upgrade my current gateway to the XB10?
Visitor
•
1 Message
Is the X-Class available in my area?
If not, how do I upgrade my current gateway to the XB10?
EG
Expert
•
110.5K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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2.1K Messages
2 days ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityAdrienne
Official Employee
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1.3K Messages
22 hours ago
I am happy we were happy to look into the account, @user_rhhm0z! If in the future the service does become available, you will likely see communication via email or flyers. Please let us know if you have any other questions or concerns, we are happy to help!
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