@user_2570k4 Thank you for reach out to us here on this Forum! X Class is a very exciting and I understand wanting to be upgraded. It's not a way to request it because things such as being located in the next gen market area go into play with getting it set up. Once it becomes available in your area we will email you.
EG
Expert
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117.3K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKam
Official Employee
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127 Messages
2 hours ago
@user_2570k4 Thank you for reach out to us here on this Forum! X Class is a very exciting and I understand wanting to be upgraded. It's not a way to request it because things such as being located in the next gen market area go into play with getting it set up. Once it becomes available in your area we will email you.
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