Visitor
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1 Message
X-class availability
Hi
I’m getting confusing answers from Xfinity regarding the availability of x-class in my area
inline I can upgrade to 2gbs down/up, but some agents say it will include these speeds with an xb10 while others say it will be a lower speed
what would be the best way to confirm availability at my address since clearly the website might not be accurate
thanks
[Edited: "Personal Information"]
XfinityMarshante
Official Employee
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438 Messages
3 days ago
Hello @user_5xwuar, thank you for taking the time to leave a post. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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