Visitor

 • 

1 Message

Saturday, April 2nd, 2022 6:58 AM

Closed

XB8

Good evening, was interested in learning more about the newest modem and if I’m eligible. 
please advise what steps one needs to take to figure this out?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Expert

 • 

117.1K Messages

4 years ago

Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

 • 

493 Messages

4 years ago

Greetings, @user_b99665. Thank you for taking the time to reach out to us. We appreciate your interest in trying the new 4th generation xFi Gateway - The Xb8! Due to limited quantities, only certain customers were offered early access to the modem. These offers started going out on March 3, 2022. The good news is that the availability of this equipment will open up to more customers and more areas in the next few months. Extreme Pro+/Ultrafast and Gigabit customers will have access to our next-generation xFi Gateway (XB8) as inventory allows it.

 

This link will give you an overview of the modem and all of its features. Please let me know if you run into any issues accessing the link I've provided. 

forum icon

New to the Community?

Start Here