Visitor
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1 Message
XB8
Good evening, was interested in learning more about the newest modem and if I’m eligible.
please advise what steps one needs to take to figure this out?
Visitor
•
1 Message
Good evening, was interested in learning more about the newest modem and if I’m eligible.
please advise what steps one needs to take to figure this out?
EG
Expert
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117.1K Messages
4 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCLuis
Problem Solver
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493 Messages
4 years ago
Greetings, @user_b99665. Thank you for taking the time to reach out to us. We appreciate your interest in trying the new 4th generation xFi Gateway - The Xb8! Due to limited quantities, only certain customers were offered early access to the modem. These offers started going out on March 3, 2022. The good news is that the availability of this equipment will open up to more customers and more areas in the next few months. Extreme Pro+/Ultrafast and Gigabit customers will have access to our next-generation xFi Gateway (XB8) as inventory allows it.
This link will give you an overview of the modem and all of its features. Please let me know if you run into any issues accessing the link I've provided.
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