Visitor
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1 Message
XB8 has no power
My XB8 stopped working and seems to have no power to it at all. I have tested the outlet that it’s plugged into and the outlet works just fine. For some reason there doesn’t seem to be any power coming to the modem at all
XfinityMarcus
Official Employee
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1.5K Messages
1 day ago
user_7iofgk thank you for using the Xfinity Community Forums page to reach out today. I understand that your internet equipment is not working as intended and I would like to assist you with getting things back up and running. About how long ago did your equipment stop working, has there been any issue such as a power surge recently?
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