ilsterig's profile

Regular Visitor

 • 

3 Messages

Tue, Aug 9, 2022 6:56 AM

XB8 Current Availability

I'm a longtime Gigabit customer, as well.   I was wondering if there is any increased availability, lately, for the XB8.  I check the forum periodically to see if this is the case.   It would be nice to to try it out.  Thank you. 

Accepted Solution

Official Employee

 • 

122 Messages

4 months ago

Hello @ilsterig, thank you for reaching out to the Xfinity Communities team for support via Forums! We will be more than happy to assist you with your inquiries about our awesome, brand-new Xb8 modems.

 

Great news, there has been an increase in inventory for the XB8 since its initial release date! We have been noticing an increase in the number of orders being fulfilled for the XB8 modems request. Whereas before, due to demand,  there was a great possibility you would receive a new xb7 if you attempted to order the new gateway. We can assist you here with making an order or you can do so by visiting  https://comca.st/3bDZqXx for more details and the option to shop for internet plans. Please keep in mind there are still no guarantees that any are available in your market since we are limited. If you would like assistance in ordering a new modem, please send me a direct message with your full name and service address. To send a direct message [private message]:

  •    Click "Sign In" if necessary
  •    Click the "Direct Message" icon or  https://comca.st/3zFqgql
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it

Official Employee

 • 

122 Messages

4 months ago

Thank you, @ilsterig, for reaching out to the Xfinity Communities team via Forums for support. It was truly a pleasure to assist you today in ordering your brand new Xb8 modem! We can not wait to hear about your new internet experience with this awesome, state-of-the-art gateway added to your home network. I look forward to speaking to you in the future to assist you in activating your new device. If you have any other questions or concerns, please feel free to reach back out to us via our private messages. Enjoy the rest of your night, and thanks for being the best part of Xfinity! 

 

forum icon

New to the Community?

Start Here