kr123's profile

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9 Messages

Saturday, January 24th, 2026 5:38 PM

xb7 bridge mode toggle does not appear

I can log into the XB7 via 10.0.0.1 with no problem, but the Gateway->At a Glance page only shows Bridge Mode: with no toggle.  How do I fix this?  

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Visitor

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9 Messages

5 hours ago

Current XB7 firmware level is CGM4331COM_8.3p5s1_PROD_sey

Official Employee

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2.5K Messages

3 hours ago

@kr123 The option to toggle On/Off bridge mode through 10.0.0.1 webpage requires you to complete the following troubleshooting steps via the Xfinity app.

 

1. Open the Xfinity app on your phone.
2. Go to the WiFi tab (bottom).
3. Select View WiFi equipment > Advanced settings.
4. Select Admin Tool online access.
5. Toggle the switch to Allow and tap Save.
6. Refresh the 10.0.0.1 page on your computer; the toggle should now appear. 

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