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kr123
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Saturday, January 24th, 2026 5:38 PM

xb7 bridge mode toggle does not appear

I can log into the XB7 via 10.0.0.1 with no problem, but the Gateway->At a Glance page only shows Bridge Mode: with no toggle.  How do I fix this?  

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kr123

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5 hours ago

Current XB7 firmware level is CGM4331COM_8.3p5s1_PROD_sey

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XfinityRaul

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3 hours ago

@kr123 The option to toggle On/Off bridge mode through 10.0.0.1 webpage requires you to complete the following troubleshooting steps via the Xfinity app.

 

1. Open the Xfinity app on your phone.
2. Go to the WiFi tab (bottom).
3. Select View WiFi equipment > Advanced settings.
4. Select Admin Tool online access.
5. Toggle the switch to Allow and tap Save.
6. Refresh the 10.0.0.1 page on your computer; the toggle should now appear. 

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kr123

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Admin Tool access was already enabled in the app.  I disabled it and selected Save, then I enabled it and selected Save.   I refreshed the 10.0.0.1 page, no change.  I logged out of the 10.0.0.1 page and logged back in, no change, toggle is still not there.  I have also tried removing power to the XB7 for 60 seconds, then plugging back in again.  No change.

(edited)

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3 hours ago

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kr123

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Looking at the Console of the raw page javascript, I see this, a syntax error is reported.   If I look the code itself, I can see there is code for the button, perhaps this syntax error prevents it from displaying?

jquery-migrate-1.2.1.js:21 JQMIGRATE: Logging is active

at_a_glance.jst:495 Uncaught SyntaxError: Unexpected string

locale/it.json?t=5897611:1  Failed to load resource: the server responded with a status of 403 (Forbidden)

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3 hours ago

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XfinityEva

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Thank you @kr123 have you also tried to clear cache and cookies? Different browser? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 hours ago

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kr123

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Yes, DuckDuckGo, Chrome and Brave, and have cleared all browser metadata, no change.

(edited)

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2 hours ago

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kr123

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 See the "var productName=" statement below, that is flagged as invalid Javascript.  This looks like a coding error to me, that is preventing the toggle from being displayed.
  var brandName = "Xfinity";
    var productName = "" "";
$("#bridge_switch").radioswitch({
id: "at-a-glance-switch",
radio_name: "at_a_glance",
id_on: "at_a_glance_enabled",
id_off: "at_a_glance_disabled",
title_on: "Enable bridge mode",
title_off: "Disable bridge mode",
state: "off"
});

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2 hours ago

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